60% of GCCs in India still manage employee transport without an integrated system. This report benchmarks commute maturity across India’s leading Global Capability Centers, and maps what separates reactive operations from future-ready ones.

100+ GCCs Surveyed. 1M+ Employee Commutes Analyzed

From commute maturity gaps to governance breakdowns to what intelligent mobility looks like in practice - this year's data shows where India's GCCs stand and what it takes to move forward.

Digitized on the Surface. Manual Underneath.

How GCCs are managing transport today and why most programs are stuck between manual and predictive.

Governance Gaps Are the Invisible Problem.

 Why fragmented ownership and hybrid work keep most commute programs stuck at scale.

The Shift Is Structural. Not a Tool Problem.

What it takes to move from reactive to predictive, and what the top GCCs are doing.

Most GCCs have moved past spreadsheets for at least some functions. Very few have built anything predictive. The 2025 data puts exact numbers to the gap, and shows which functions are furthest behind.

A major operational blind spot

60% of GCCs  of GCCs still operate without a dedicated transport management system

Most routing is stuck at "automated"

35% of GCCs have automated routing and scheduling, but have gone no further

Commute decisions get split across Facilities, Admin, Transport, HR, and Finance, with no single person accountable for outcomes. Add hybrid work unpredictability and vendor pressure on top, and it's clear why most programs can't keep up.

The GCCs pulling ahead have stopped treating commute as a logistics function. They are embedding governance into daily operations, tracking EV adoption and emissions.

When executed well, commute shifts from a cost centre to a competitive advantage by reducing risk, strengthening trust, and unlocking measurable sustainability gains through EV adoption, route optimisation, and emissions visibility.

Sriram Kannan

Founder & CEO

Routematic

This report gives GCC leaders a clear benchmark across commute maturity, governance, and technology adoption, with data from 100+ organisations and on-ground perspectives from senior leaders across India’s top GCC hubs.

Download the Benchmark Report to See Where Your Commute Operations Stand

Download the Playbook

Drive for Routematic

Share your contact and we will get in touch

Support or other queries

Have something on your mind? Send in your query and we will get you in touch with support and other teams.

Attach a Vehicle

Connect with us by sharing your contact and other details and we will get our team in your touch

Schedule a Demo for Sales Enquiry

Share what you have in mind so we can find the best person for this conversation

Get in touch

Drop us a note, and we will start an email conversation with you.

Contact Us Form

Other ways to get in touch with us