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— Customer Story

How an IT Giant Improved EV Fleet Utilization by 78%

Routematic replaced manual planning with AI-driven control, restoring efficiency and performance.

How AI-Powered Deployment Raised EV Utilization to 78% for IT Giant
24%

higher EV utilization

20%

more trips per vehicle

0

charging downtime

The Manual Planning Limitations

  • Low utilization despite capacity: EV utilization was stuck at 54 percent. Vehicles remained idle while petrol fleets were used to meet demand.
 
  • Poor rotation and coordination: Manual trip assignment and charging gaps limited availability. Vehicles averaged only four trips per day, capping ROI.

Building Control Through Full Ownership

  • AI-powered trip chaining: Back-to-back trips across campuses increased daily trips per EV from 4.0 to 4.8.
 
  • Adaptive, predictive deployment: Real-time adjustments for delays, charging status, and range reduced buffer fleets and improved availability.

“We saw immediate improvements in EV utilization and daily productivity across campuses. AI-driven deployment helped us maximize ROI while achieving our sustainability goals.”

— Transport Operations Leader, Global IT Services

The Company

A global IT services organization operating a 24/7 multi-shift workforce across three large campuses. With over 1,700 daily commuters, fleet efficiency and sustainability outcomes were critical to operational success.

The Challenge

Despite significant investment in EVs, utilization remained low. Manual route planning led to uneven trip assignment, idle vehicles, and poor charging coordination. Buffer fleets increased costs, while weak rotation limited each vehicle’s productivity. Sustainability targets were at risk, and fleet ROI was falling short of expectations.

The Solution

Routematic deployed its AI-powered fleet deployment engine to replace manual planning with system-led intelligence and centralized control.
Trips were intelligently chained across campuses to maximize daily utilization and eliminate idle gaps between routes. Real-time deployment logic continuously adjusted for traffic delays, charging status, vehicle range, and shift changes—ensuring that every EV remained optimally assigned throughout the day.
Predictive optimization models leveraged live demand signals alongside historical usage patterns to forecast trip requirements with greater accuracy.
This reduced the need for excess buffer vehicles and ensured proactive charging coordination instead of reactive scheduling.
The system integrated seamlessly with existing transport workflows and city charging infrastructure, enabling uninterrupted EV availability without requiring operational overhaul.

The Impact

The transformation was measurable within months. EV utilization increased from 54 percent to 78 percent, surpassing sustainability targets. Daily trips per vehicle rose by 20 percent, from 4.0 to 4.8. Charging downtime dropped to zero through coordinated battery and charging management. Overall fleet size was reduced, delivering 10 percent lower operating costs. The organization moved from underperforming EV assets to a high-efficiency, scalable electric fleet.

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