About Routematic
Routematic from Nivaata Systems is an Urban Mobility company focused on providing commute solutions to India Inc. Our vision is to build the world’s largest commute platform. Routematic was launched as an employee transportation software solution in December 2013 and since then we have been continuously innovating and adding to our solution portfolio. We have pioneered the technology integrated fleet solution for the employee transportation market and have established ourselves as the preferred solution in the industry.
Routematic is recognized as a thought leader in the domain. We have consistently helped our clients enhance safety for their employees and achieve significant cost savings while delivering a unique experience to their employees. Routematic’s strong focus on continuous innovation is reflected in the 6 technology patents and 1 design patent which are part of Routematic. Routematic’s rapid growth over the past 5 years (~ 100% YoY growth) speaks volumes about the validity of its vision and its team’s execution capabilities.
We believe that the culture of the organization is the ultimate driver of value for both our clients and our colleagues. At Routematic we live by the principles of Innovation and Excellence. We believe that our leaders should be easily approachable by anyone and everyone in the organization and true innovation can happen only when every member of our organization is maximizing their potential. Our team is our real strength and we are
always looking to add more muscle. The founding team at Routematic is drawn from premier institutions like IISc, ISB and IIM with over 50 years of collective experience.
Job Description
The production support engineer will work in a team environment to design and execute solutions to fix identified problems. We are looking for a self-starter who is excited to learn and improve his or her skillset in the ever-evolving medium of the web and mobile to provide out-of-the-box solutions. The ideal candidate will be a thinker who is disciplined and has a penchant for attention to details. An analytical mind who knows that the devil lies in the details and is not afraid to question the existing product features/requirements/design to make it even better. He/she understands that effective production support is key to the success of a product and for achieving the organization’s goals.
Responsibilities
Technical
- Support trouble-shooting client issues with high level data analysis and develop
code updates to fix reported defects. - Serve as a thought leader on the production related issues.
- Stabilize new products from R&D into Production.
- Identify root causes of technical issues in production and out of box failures.
- Interact with teams during new product/feature development providing insights from technical issues of previous products/features.
- Engage in internal issues review and client calls.
Other Responsibilities
- Work on continuous improvement of the products through innovation and
learning. Someone with a knack for benchmarking and optimization. - Work as a team player and make Routematic’s work culture even more awesome
Candidate Profile
Experience
- 3 to 5 years of programming and support experience in Microsoft SQL Server,
Microsoft Windows and Linux environment. - Prior experience working on production support of high visibility, high traffic web
application will be an advantage. - Prior experience of working in a product company would be an advantage.
Education
Engineering Degree preferable but not a constraint for the right candidate as
long as experience and other qualification requirements are met.
BE/B. Tech/ME/M. Tech/BCA/MCA from IITs/Top NITs/Tier-One schools or any
graduate with a PG in IT/CS
Skills
- Excellent skills in debugging and identifying problems using logs and querying
databases - Excellent knowledge of database programming using MS SQL Server 2008 +,MySQL
- Good understanding of Linux environments with ability to understand code scripts.
- Knowledge of scripting/programming using modern high-level languages will be a plus
- Sound Knowledge of latest Architecture trends, Design Patterns and Object-Oriented Programming Concepts
- Knowledge of RESTful APIs, Microsoft .NET Technologies, Nginx, RabbitMQ, Kafka and Redis will be a plus
- Good understanding of code versioning tools such as Git, BitBucket, Mercurial, SVN, etc. and familiarity with continuous integration
- Soft Skills: Strong communication and inter-personal skills. Ability to work in a fast paced, high energy environment.
Compensation
Best in the industry and not a constraint for the right candidate.
All resumes to be sent to [email protected]
