About Us: Founded in 2013 with a vision to revolutionize employee transportation, Routematic is transforming urban mobility for daily office commutes. Our cutting-edge Employee Transportation Service is tailored to accommodate round-the-clock employee shifts, offering a seamless and reliable commuting solution. Trusted by over 300 businesses across 21 cities in India, Routematic facilitates daily transport for more than 300,000 employees, resulting in over 5 million rides each month. As we lead the way in sustainable mobility, our fleet of 1,000+ cabs is on track to convert 50% of our vehicles to electric by December 2024.
Job Summary
We are seeking a motivated and results-driven Inside Sales Associate to join our dynamic sales team. The ideal candidate will be responsible for generating leads, building customer relationships, and generating SQL’s over the phone or via online communication. The inside sales representative will be responsible for developing new leads, understanding the targeted industry verticals and pitching the product, understanding various personas to get connected and driving the lead towards product demonstration and closure with the sales team. You should be able to set up client meetings or demo and discovery calls and meet targets.
Responsibilities
·Respond promptly and immediately to inbound inquiries from prospective customers via phone, email, chat, and CRM platforms.
·Qualify leads based on predefined criteria and route them appropriately within the sales pipeline.
·Understand customer needs and pain points to recommend suitable products or solutions.
·Conduct product demonstrations or consultations when required.
·Follow up with warm leads to nurture relationships and drive sales conversions.
·Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce, HubSpot).
·Collaborate closely with the marketing and sales teams to provide feedback on lead quality and customer trends.
·Meet or exceed monthly sales and lead conversion targets.
·Deliver exceptional customer experiences throughout the pre-sale process.
· Meet and exceed sales targets and performance metrics.
Desired Candidate Profile
·Excellent verbal and written communication skills with the ability to clearly explain product benefits and value.
·Naturally persuasive, with a drive to meet or exceed sales goals and KPIs.
·Ability to grasp product knowledge, industry context, and customer needs quickly.
·Capable of managing multiple leads and tasks simultaneously while maintaining accurate records. ·Comfortable using CRM tools (e.g., HubSpot, Salesforce), communication platforms, and basic productivity software.